Policies

The pricing quoted in the Catering Menu are based upon the per person or events described therein. Based upon the nature of your event there may be additional charges or fees that will apply. Below is a partial listing of the charges that may apply. Further details concerning these fees and information as to your event is available by contacting the Catering Office.

Attendant Fees

Attendants are required for all hot buffets and most cold buffets, whether breakfast, lunch, dinner of reception. The exact number of attendants needed will be based upon the number of guests in attendance, the nature of you menu and time line for the event. As a general rule, one attendant as a minimum will be required for every 35 guests.
For receptions involving passed appetizers, one attendant would be required for every 25 guests.
For plated menus, 1 attendant would be required for every 15 guests.
The fee for attendants is $40.00 per hour with a 4 hour minimum.
The Bartender fee is:
 -$50 per hour with a 4 hour minimum for CCC events.
 -$60 per hour with a 4 hour minimum for non-CCC events.

Chef Attendants will be charged at the rate of $140 per event.

Delivery Fees

There is a delivery fee of $25 for all on campus deliveries. All off campus deliveries are subject to a $75 delivery fee.

Linens

House linens are provided for all buffet tables with standard set up. If you would like linen for your guest tables they are 8.99 each. One house linen per every ten guest is normal protocol. If you would like specialty linen we can supply them at market cost.
Napkins are charged at the rate of $0.60 each.
If no catering services are involved, there will be an additional set up fee of $50.
If you have any questions please feel free to contacts us through the contact button on our website.

China

China and glass service is available for all dining options for an additional fee. If specialty china or high volume is required for your event, additional charges will apply. Costs are available through contacting the Catering Office. Alternately, high quality earth friendly disposable ware is available.

Safe Food Handling

Safe food handling is a high priority for us. Therefore, we reserve the right to limit the removal of leftover food by the client to items that are available for carry out. For your safety and that of your guests, a catering representative will remove food from your event in a timely manner.

DEADLINES

Orders

We kindly ask that all orders will be placed a minimum of 10 business days before your event and finalized no less than 5 business days in advance. 
Event orders placed less than three days in advance may be subject to late fee.
We will gladly work with you and your group on any last minute requests. However, menu items may be limited and fees may apply. We will do our best to accommodate your needs with no additional fees.

Guaranteed Guest Counts

You must confirm the number of guests attending your event at least three business days prior the event. This number, or the original number if not updated by that time, will be considered your guaranteed guest count for billing and operations purposes.
For events involving more than 300 guests, a final count should be provided at least 5 business days in advance in order to ensure the availability of the food and other items required.

Cancellations

Cancellations should be made as soon as possible. If notice of cancellation is received 2 business days prior to the scheduled event, you will be charged for any expenses incurred in preparing for the event and the costs of any custom or specially ordered items. If notice is received less than 2 business days in advance, you will be charged the full cost of the event.

UIC Catering Tasting Policy

Tastings are Limited to 3 guests. The final guest count must be confirmed 2 business days prior to the tasting. Guests will be charged the menu price per guest upfront. This charge will be deducted from the final event invoice. Pricing is subject to menu selections. Cancellations or rescheduling must be arranged 2 business days prior to the tasting date or the invoice will be due in full. Tastings for future events are subject to all outstanding invoices paid in full. Cancellations due to weather conditions are contingent to the University's Extreme Weather Policy that can be found here:http://www.uic.edu/uic/studentlife/campus/safety-weather.shtml.

PAYMENT

University/Department Events

UIC Catering Services will accept UIC Miscellaneous Stores Vouchers and checks made payable to Chartwells. Credit cards, (MasterCard, Visa and American Express) may also be used.  Complete payment information needs to be provided in order to have the event confirmed. Final guaranteed counts will be required a minimum of three business days in advance, (weekends excluded), or earlier for larger events. (For example: final count/payment for an event on Friday is due the preceding Tuesday, or on Wednesday for Monday events).

Non-University Events

 UIC Catering Services will accept checks made payable to Chartwells, or credit cards, (MasterCard, Visa, American Express). A 50% deposit will be required at the time order is confirmed ( minimum 5 business days before the event) when paying by check. The remaining 50%  is due at the day of the event at the latest. Final guaranteed counts will be required a minimum of three business days in advance, (weekends excluded), or earlier for larger events. (For example: final count for an event on Friday is due the preceding Tuesday, or on Wednesday for Monday events). State and local taxes will be applied to invoices without appropriate documentation of tax exempt status.

UIC Catering
750 South Halsted Street
Chicago, IL 60607
312.413.5626